You’ve just had your carpet cleaned and you’re looking forward to that soft clean feel of new carpet. Generally that’s what you should expect, but it’s not always the case, I’ll explain why.
The most common reasons for a freshly cleaned carpet to not feel soft and smooth are:
If while the carpet is still damp your wipe your hand across the carpet and it feels a bit sticky then most likely there is a chemical residue left in the carpet caused by too much shampoo being applied to the carpet and failing to rinse all of it out. If you’re not sure if it’s a chemical residue problem then you’ll probably find out soon enough when the shampoo in the carpet quickly attracts dirt (known as rapid re-soiling). If this is the case, you should contact your carpet cleaner to come back and fix the problem.
There could be a pH imbalance – most carpet shampoos an alkaline pH (greater than 7 on a scale of 1 to 14). When the shampoo is rinsed out is should be neutralized with an acidic rinsing agent, which should bring the pH back down to about 7.
If your carpet isn’t suffering from the first two problems, then it’s generally because your type of carpet just isn’t naturally soft. Some synthetic fibers just aren’t as soft as a more expensive wool carpet, but it may also come down to the construction of the carpet. Some cut-pile synthetic carpets will generally feel softer than a barber or sisal style face-yarn.
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